Tatilbudur
TatilBudur Unifies Reservation and Financial Processes on a Single Platform with Dynamics 365 Business Central
Founded in 1997 and headquartered in Istanbul, our client TatilBudur is an online travel agency and tour operator serving customers through its website, mobile application, call center, and extensive agency network.
The company offers a broad range of travel services, including holiday packages, hotel reservations, flight tickets, domestic and international tours, car rentals, and travel insurance. Serving both individual and corporate customers, TatilBudur operates one of the most visited online travel platforms in Türkiye’s tourism industry.
Managing such a high volume of reservations and multi-channel supplier relationships requires a robust, automated, and scalable financial management infrastructure.
Challenges:
Due to high reservation volumes, frequent booking revisions, numerous hotel contracts, and complex agency commission structures, a significant portion of the company’s financial processes was being handled manually.
Manually transferring reservations into the system, verifying incoming invoices, and tracking payment and collection reconciliations created a substantial workload for the accounting team while also increasing the risk of financial errors.
TatilBudur needed an ERP solution that could standardize these processes, automate them end to end, and provide full traceability across every stage.
Our Objective:
At Infotek, we conducted an in-depth analysis of TatilBudur’s operational requirements and implemented tailored developments and integrations on Microsoft Dynamics 365 Business Central.
Our primary objective was to automatically transfer all reservations from the booking system into Business Central, reflect reservation changes in financial processes in real time, and automatically validate invoice-to-reservation reconciliations within the system.
We also aimed to automate agency commission calculations, generate payment schedules based on hotel contract terms, and integrate bank and POS transactions directly through the Bulut Tahsilat integration, enabling operational expenses to be managed in a structured and controlled manner.
Results:
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The cloud-based solution, actively used by 44 users, went live on January 1, 2022.
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Manual processing and control activities were significantly reduced.
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The risk of financial errors was minimized, making operations faster, more controlled, and fully traceable.
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The workload of the accounting team was significantly reduced.
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With a multidimensional reporting infrastructure, business processes can now be analyzed across the required dimensions, strengthening TatilBudur’s financial reporting and decision-making capabilities.
We are pleased to work with the Infotek team, who understand our business processes, develop solutions tailored to our needs, and support us at every stage with their prompt responses and solution-oriented approach. We highly recommend Infotek as a reliable business partner for Dynamics 365 Business Central projects.
We are pleased to work with the İnfotekas team, who understand our business processes, develop solutions tailored to our needs, and support us at every stage with their prompt responses and solution-oriented approach. We highly recommend İnfotekas as a reliable business partner for Dynamics 365 Business Central projects.
Yeliz Kara
TatilBudur Accounting Manager